With the rapid expansion of Artificial Intelligence across various industries, there is a growing interest in integrating AI hosts into the realm of Live Casino .
Kicking off AI
During a panel at this year’s iGB event, Jean-Pierre Houareau, the CEO of Live Solutions, introduced the concept of what he refers to as ‘AI Live Hosts,’ now featured in multiple games provided by Live Solutions.
He elaborated that these hosts not only oversee the gameplay but also provide players with updates and insights about the game's progress.
Perks to normal presenters
One of the benefits these AI hosts offer over human presenters is their ability to identify individual player needs, such as KYC regulations or remaining balances, and communicate these details to players on a one-to-one basis.
These AI hosts are available 24/7, ensuring a continuous service that exceeds the limited operational hours of traditional live dealers.
Way forwards
The innovations offered by Live Solutions are indeed groundbreaking, though not entirely unexpected, as AI technology is swiftly evolving to enhance and streamline basic human tasks. It appears that leading live casino operators in Canada, such as Evolution Gaming and Pragmatic Play , are also eager to adapt to the rapid changes that AI technology is introducing.
