The Canadian Gaming Summit is about to commence in Toronto, reviving important discussions on player security. Attendees will gain insights into contemporary practices for safeguarding players and ethical marketing strategies that encourage growth while ensuring player safety and well-being remain paramount.
The Player Protection Symposium is scheduled to occur at the Metro Toronto Convention Centre on Tuesday, June 18th , coinciding with the inaugural day of the Canadian Gaming Summit. This prestigious gathering is focused on creating a robust framework to mitigate risks within the sports betting and iGaming sectors across Canada. Participants will thoroughly investigate essential player protection challenges, such as efficient marketing strategies responsible gambling initiatives as well as means to protect high-stakes gamblers.
The Symposium will commence with a panel discussion titled 'Safeguarding the Stakes: Strategies for Player Protection at the VIP/High Roller Level,' which addresses the urgent necessity of safeguarding high-stakes players. Notable speakers include Martin Lycka (SVP of Regulatory Affairs and Responsible Gaming at Entain), Bill Pascrell III (PPAG Partner), Adi Markus (Director of Customer Success at Optimove), with Jay Robinson (Principal at JR Consulting) serving as the moderator. Additionally, the panel will investigate the newest player monitoring technologies and work towards establishing improved standards for the care of VIP players.
Following this, the second panel, ‘Ethical Engagement: Harmonizing Branding and Responsible Gaming Efforts,’ will provide a detailed analysis of how branding interacts with responsible gaming, an essential factor in influencing operators' public images . It is crucial to foster player trust in brands. This discussion will highlight exemplary practices that genuinely represent an operator's commitment to customer care. Experts featured include Sarah Brennan (Sr Director of Compliance at BetMGM), Aaron GlynWilliams (Director of Social Responsibility at OLG), Riona Mohan (Marketing Director at Betty), Jacob Hargaden-Llewellin (Country Manager Canada at LeoVegas), and moderator Ilkim Hincer (Partner at Fogler).
After a short intermission, the next panel will address ‘Navigating Responsible Marketing: Ensuring Compliance and Promoting Safe Gambling Practices.’ This session aims to explore critical issues such as how the industry can market its services while evading scrutiny and identifying best practices for online casinos and affiliates to ensure their promotional efforts remain ethical. Particularly when it comes to players who are considered vulnerable or are in recovery from gambling issues, respecting their well-being is a pivotal aspect of this discussion.
The final two panels of the event are equally significant. The discussion titled 'Designing Player Protection through Customer Insights and Collaboration' will delve into the collaborative efforts made by Ontario Lottery and Gaming alongside responsible gambling advocates, EPIC Global Solutions, and the Responsible Gaming Council. To wrap up the day, the panel ‘Unified Visions, Diverse Paths: Responsible Gaming Initiatives Across Canadian Provinces’ will focus on presenting adaptable solutions, sharing insights from different provinces, and engaging delegates in enhancing gaming safety.
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