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Lucky31 Review
We assess this particular aspect to create a thorough understanding of the casino's value:
- Licensing, security, and reliability
- Welcome offers and promos
- Registration process
- Payment methods
- Available cryptocurrencies
- Gaming library
- Withdrawal process
- Customer support
- Overall player experience
- Responsible gambling policy
Licensing, Security, and Reliability of Lucky31
Lucky31 prioritizes player safety, which is why they implemented various security measures and policies to promote fair play.
Lucky31 – List of licences
This casino site is owned and operated by Mobile Technology Marketing BV, which includes:
-  Curaçao eGaming Licence No. CEG-CM-H2GFPRPR-1668JAZ
Factors that make Lucky 31 safe
The following features help keep your data and personal information secure:
- Secure payment systems to ensure that your transactions are protected.
- SSL encryption coupled with proper handling of player information.
- All games use RNG to ensure fairness
The terms and conditions clearly outline the site’s policies, with various links in the footer for easy access to the rules. Players can quickly find game information by selecting a title and checking its paytable.
| Basic security protocols are in place, although details are limited. |
|---|
| Lucky31 provides the essential security features we look for, including SSL encryption, random number generators, and proper licensing. |
At Lucky31 Casino, Welcome Offers and Promotions are among the most appealing deals available.
Lucky31 has tons of casino bonuses These bonuses are triggered automatically when you make the qualifying deposit! Below, we will dive into each promotion to evaluate their value.
Lucky31 New Player Offer
New players feeling fortunate can enhance their bankroll with bonuses across two deposits.
- 1st Deposit: $30 gives you a 100% promotion of up to $150
- Second Deposit: a 50% bonus up to $75 along with 31 free spins on the game 60 Second Heist.
While the total bonus of $250 may not seem extensive (and indeed it isn't), it's still an excellent way for new players to get started. For those new to online casinos, this welcome bonus is a solid opportunity.
The wagering requirement is 30x for bonuses and 35x for free spins at Lucky31.
Lucky31 Free Spins
Promotions like the Super Smash Spins, which was running during our review of Lucky31, are frequently introduced, along with free spin offers. For instance, making a minimum deposit of $75 awards you 5 to 15 additional spins the following day!
Lucky31 Cashback
Lucky31 offers casino cashback Additionally, there are VIP program perks offering between 3% and 21% cash back. We will delve into the specifics of the VIP program shortly!
Lucky31 Casino Tournaments
If the previous bonuses weren’t ample, Lucky31 also introduces a promotion booster that grants a mystery percentage boost of up to $375 for deposits made from Friday to Sunday, requiring a deposit between $30 and $150.
Lucky31 VIP Program
The VIP program at Lucky31 operates using Super Points (SP), enabling players to purchase extra deals. SP can be accrued through various activities, including game play, daily logins, and achieving milestones.
| VIP Level | VIP Benefits |
|---|---|
| Normal | $6,000 weekly withdrawal limit (WWL) |
| Opal | For a wager of $9,000 WWL, you'll receive 3% cashback, a birthday bonus, access to a dedicated VIP email support team, a 10% promotion on all deposits, and unique offers. |
| Emerald | $15,000 WWL, 6% cashback, and Opal benefits |
| Sapphire | For a wager of $24,000 WWL, you get 10% cashback, a personal account manager, and Emerald benefits. |
| Ruby | For a wager of $36,000 WWL, you receive 15% cashback, an account manager, and Sapphire benefits. |
| Diamond | For a wager of $51,000 WWL, you earn 21% cashback, a personal account manager, and Ruby benefits. |
Steps to Follow When Creating an Account at Lucky31 Casino
As a newcomer, you can set up a casino account at Lucky31 in just two simple steps. The first step is to click the red \"Register\" button to provide your email and create a secure password.
The next step necessitates entering your personal details, such as your name, address, mobile phone number, and preferred currency . After validating your account, you’re all set!
Documents and Information Required for Registration at Lucky31
At Lucky31, you won’t need to finish the Know Your Customer (KYC) process to create an account or make a deposit, but it’s mandatory for withdrawals . You must submit the following documents:
- A valid driver's license, passport, or other identification document
- A recent utility bill dated within the last three months
- Images or screenshots of cards, e-wallets, or payment methods used.
Fast registration to start playing
The registration process at Lucky31 is fast and straightforward, comprising just two steps. Moreover, you can easily upload your KYC documents without the hassle of emailing them.
Lucky31 Casin Payment Methods
Many popular payment methods A range of payment methods is at your disposal at Lucky31, including options such as Interac, MiFinity, Visa, Mastercard, and Payz.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Interac | $30 | $3,000 | Instant | Instant to five days |
| Visa | $30 | N/A | Instant | N/A |
| Mastercard | $30 | N/A | Instant | N/A |
| Payz | $30 | $2,625 | Instant | Instant to five days |
| MiFinity | $30 | $2,625 | Instant | Instant to five days |
| Flexepin | $30 | N/A | Instant | N/A |
| AstroPay | $30 | $2,625, | Instant | Instant to five days |
| Neosurf | $30 | N/A | Instant | N/A |
| MuchBetter | $30 | $3,000 | Instant | Instant to five days |
| A selection of common payment methods for transactions |
|---|
| Lucky31 provides several popular payment options that are also suitable for withdrawals. We have no complaints, though we would appreciate having access to Neteller, Skrill, and PayPal. |
Cryptocurrency Options Available at Lucky31
All the favourite cryptos Digital currencies like Bitcoin, Ethereum, Litecoin, and additional options such as Tron and Tether can be found at Lucky31. Cryptocurrencies also require a minimum deposit of $30, though the maximum deposit limit may be significantly higher.
| Cryptocurrency | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Bitcoin | $30 | $30,000 | Instant | Instant to 72 hours |
| Bitcoin Cash | $30 | $30,000 | Instant | Instant to 72 hours |
| Ethereum | $30 | $30,000 | Instant | Instant to 72 hours |
| Tether | $30 | $30,000 | Instant | Instant to 72 hours |
| Tron | $30 | $3,000 | Instant | Instant to 72 hours |
| Litecoin | $30 | $30,000 | Instant | Instant to 72 hours |
| Various cryptocurrencies with quick withdrawal capabilities |
|---|
| We appreciate the inclusion of cryptocurrency options as they afford players a quicker method for withdrawing their winnings. |
Time to Play: Game Library at Lucky31
Lucky31 boasts an extensive library of over 3,000 games , with new titles being continuously added. The game categories allow players to easily navigate through different types, including slots, table games, progressive jackpots, Megaways , Feature Buy games, and more.
Exclusive games and branded titles
Although we did not encounter any exclusive titles at Lucky31, players can enjoy popular branded games such as Narcos, despite the selection being limited.
Exciting slots at Lucky31
With an impressive collection of over 2,000 online slots, players have numerous chances to see if fortune is on their side. These games include popular Megaways slots and jackpots to Bonus Buy slots and classic titles. Navigation is user-friendly, making it easy to locate your preferred games, including Big Bass Bonanza Gates of Olympus , 12 Trojan Mysteries , and Densho .
Exciting live dealer games are featured at Lucky31
Over 40 live casino Live dealer games are available at Lucky31, featuring titles such as Dragon Tiger, Snap Blackjack, and Speed Roulette to test your luck. Additionally, you’ll find three Pragmatic Play live studios dedicated to blackjack , baccarat , and roulette .
Lucky31 game shows
The game shows Live dealer options are somewhat limited, with only four choices available. However, favorites such as Snakes and Ladders Live, Vegas Ball Bonanza, Sweet Bonanza Candyland Live, and Mega Wheel are accessible.
Lucky31 collaborates with prestigious game providers
Many excellent providers Major providers have their titles featured at Lucky31, providing you with an extensive gaming selection. Top providers include:
- Slots: Prag m atic Play , NetEnt , Yggdrasil , Hacksaw Gaming
- Live dealers: LuckyStreak, Eeze, Pragmatic Play, Visionary iGaming
- Lottery: Revolver
| A plethora of top-notch games to keep you entertained |
|---|
| We appreciate the vast gaming library and the diversity of providers offering these titles. The search bar feature is also a great addition, as it suggests games if you're unable to locate a specific one. |
Lucky31 Withdraw Process
To request a withdrawal, simply navigate through your account menu, but ensure that your account is verified. After submitting the withdrawal request, it will take between 24 to 72 hours to process, after which it typically pays out within one to five days.
How to withdraw winnings from Lucky 31
Follow these straightforward steps to submit your withdrawal request and claim your winnings.
- To access your menu, simply click on the person icon located in the upper right corner of the screen.
- Begin the withdrawal process by selecting the 'Withdrawal' button.
- Pick from the various options available for withdrawing your funds.
- Add the amount you want to withdraw
- Verify your withdrawal request, then fill in your payment information to proceed.
- Allow 24 to 72 hours for your withdrawal request to be processed and approved.
A guide on how to withdraw your cryptocurrency winnings from Lucky 31.
At Lucky31, the procedure for withdrawing cryptocurrency winnings resembles standard payment transactions:
- Navigate to the withdrawal section in the menu that appears upon clicking the person icon.
- Select the cryptocurrency you'd like to use for your withdrawal.
- Add the amount you wish to withdraw
- Confirm your withdrawal request and include your email address linked to your crypto wallet.
- The withdrawal will be authorized by the operator within 24 to 72 hours, after which the funds should be processed immediately.
Additional important details regarding withdrawals.
The lowest amount you can withdraw is $30 , while the maximum can range between $4,000 and $51,000 weekly, depending on your VIP tier. Although the casino does not impose its own fees, there may be some applicable charges that will be reflected at the cashier.
| Standard withdrawal process |
|---|
| The withdrawal process does not feature anything particularly remarkable; both the speed and procedures are rather average. |
Lucky31’s Customer Support
The Lucky 31 customer support Support is available 24/7 through live chat. Additionally, there is an email option for players with more complex issues or complaints. The FAQ section also addresses several typical inquiries. We did, however, notice that the live chat feature was not functioning on desktop, limiting access to mobile use.
| Contact | Average Answer Time | |
|---|---|---|
| Within 24 hours | ||
| Phone | N/A | N/A |
| Live chat | 24/7 | Supposedly within a few minutes |
The website and live chat services are available in English and French , ensuring that Canadian players receive assistance in their native language. While the FAQ serves as a help center, it does not cover all aspects of the casino.
| It has 24/7 support but inactive live chat |
|---|
| Despite the appearance of adequate support channels, the non-functional live chat button on desktop detracts from the overall experience. Consequently, the casino loses some credibility until this feature is restored for '24/7' assistance. |
An Overview of the Gaming Experience at Lucky31 Casino.
Lucky31 features a visually appealing and easy-to-use interface that simplifies the process of navigating games, managing your account, and finding promotions. The footer includes links to all pertinent information and highlights Big Winners directly on the homepage.
The Lucky 31 mobile experience
There’s no mobile app Canadian players can take advantage of the user-friendly Lucky31 website , making it feel almost effortless to navigate. Strikingly, the mobile version often outperforms the desktop version, as it includes a functioning live chat feature.mobile casino Exceptional user experience on the mobile platform.
| While we encountered some challenges with the desktop site, it still delivered a solid experience overall. In contrast, the mobile website is both intuitive and well-structured. |
|---|
| Promoting Responsible Gambling at Lucky31. |
Players do not have the option to set deposit limits or manage cool-off periods. The only resources available are self-exclusion options and a section that outlines the responsible gambling policy.
We believe it would be beneficial for the operator to offer additional tools, such as reality check notifications, loss limits, and session control.
| Limited tools are available |
|---|
| We assign this casino a rating of 8 out of 10, as it includes essential features that an online casino should possess. Although there are areas needing improvement, such as the functionality of the desktop live chat, it offers an impressive selection of games and round-the-clock support. Canadian players searching for a reliable online casino should definitely consider Lucky 31. |
Excellent VIP Program and Fun Games
What currencies are available for Canadian players at Lucky31?
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Frequently Asked Questions
