Pinnacle

Pinnacle Review

In our overview of Pinnacle, we adhered to the standard protocol that guides all our reviews of the best online casinos in Canada:

1. We researched the licensing and examined the safety protocols implemented by Pinnacle.
2. We evaluated the promotions and bonuses available at Pinnacle.
3. We registered as a new member at Pinnacle.
4. We identified the payment options accepted by Pinnacle.
5. We explored the cryptocurrencies that Pinnacle accepts.
6. We assessed the variety of casino games provided by Pinnacle.
7. We tested the withdrawal process at Pinnacle to gauge usability.
8. We engaged with Pinnacle's customer service team.
9. We scrutinized the overall gaming experience at Pinnacle.
10. We reviewed the responsible gambling resources available on Pinnacle's platform.

Assessing Pinnacle’s licensing, security, and overall reliability

Just like all of our casino reviews , our review of Pinnacle commences with an examination of the casino’s licensing and the safety measures it has in place.

Pinnacle – complete list of licences

• Curaçao Gaming Control Board – license number OGL/2023/105/0084

What makes Pinnacle safe in Canada?

24 Slots is currently undergoing the licensing application process with the Curaçao Gaming Control Board , ensuring they meet safety standards that protect players. Our examination of 24 Slots looked closely at the safety protocols they have established for players in Canada.

• To secure your funds, Pinnacle employs 256-bit SSL data encryption for all financial transactions.
• Pinnacle enhances personal account security by offering players 2-factor authentication , adding an extra level of protection.
• To ensure the fairness of its games, Pinnacle uses Random Number Generators for all casino games and also holds a certification from the independent auditing agency, eCogra .

Pinnacle awards and recognitions

With over two decades of experience in the gaming sector, Pinnacle has garnered several awards throughout the years. Here are some notable accolades:

• 2017: Recognized as Gaming Intelligence eSports Operator of the Year
• 2016: EGR eSports Operator of the Year
• 2016: SBC eSports Bookmaker of the Year

Promotions at Pinnacle

Pinnacle distinguishes itself from most casinos by not providing traditional casino bonuses . Rather, they utilize a pricing model that reduces margins, ensuring that we deliver the best value to our customers. The aim is for players in Canada to increase their earnings over time by winning more, offering a superior experience compared to any promotional bonuses.

This does not imply that Pinnacle lacks tournaments; they actually feature an exciting array of competitions.

Pinnacle’s tournaments

Pinnacle boasts some exciting tournaments for players to participate in. During our review, there were several month-long competitions, including one offering $1,000 in daily prizes , with other contests featuring prize pools ranging from $2 million to $5 million .

Steps to create a new account with Pinnacle

To register as a new user at Pinnacle from Canada, simply follow this straightforward process:

1. Click the bright orange “Join” button located at the top right corner.
2. Select your country, currency, and province.
3. Provide your email address and create a secure password.
4. Confirm that you are not creating an account for someone else.
5. Input the necessary personal details:
   • First and last name,
   • Dat of birth,
   • Phone number, and
   • Full address.
6. Specify your employment status and, if applicable, your industry and job title.
7. Set up a security question and corresponding answer.
8. Select your marketing preferences.
9. Verify that you are not classified as a politically exposed individual.
10. Agree to Pinnacle’s Terms and Conditions as well as Betting Rules.
11. Confirm that you are at least 19 years old and have reviewed and accepted the casino’s Privacy Policy by clicking on “Create Account.”

Pinnacle payment methods

There is a good list of popular casino payment methods that Pinnacle accepts for transactions. We do find it unfortunate that there is a withdrawal fee applicable, although the processing times are relatively acceptable. Below are the payment methods available at Pinnacle for Canadian users:

Cryptocurrencies that can be utilized at Pinnacle

A short list of a few of the most popular cryptocurrencies in Canada are also accepted at Pinnacle. It’s worth noting that the withdrawal fee is rather high for cryptocurrencies, doubling compared to fiat methods, although processing times are generally quicker. Here’s a list of the cryptocurrencies accepted at Pinnacle in Canada:

Games you can play at Pinnacle

While Pinnacle may not boast the largest selection of games in Canada, it does prioritize quality. In this review, we'll explore the slots, live casino options, and game shows accessible, as well as the software providers contributing to their offerings.

Top recommended slots you can experience at Pinnacle

While Pinnacle has only around 450 online slots include hugely popular options along with some of the best games available today. Here’s our list of the top 5 games featured at Pinnacle in Canada:

• Buffalo King Megaways
• Big Bass Bonanza
• Wanted: Dead or a Wild
• Wolf Gold
• Fruit Party

Quality live dealer tables available at Pinnacle

The live casino at Pinnacle are somewhat limited. In fact, we have encountered casinos across Canada with larger rosters of game shows than the total number of live games available at Pinnacle. Although the selection is not extensive, it does include some great tables, such as roulette , baccarat , and blackjack tables. The live casino has no poker , but we also found popular games like sic bo, dragon tiger, and Andar Bahar.

Game shows you can play in Pinnacle

Compared to the overall size of Pinnacle’s live casino, there are a reasonable number of game shows offered, totaling seven games. Even though Pinnacle's game show offerings are limited, they include popular titles like Boom City, Mega Wheel, and Sweet Bonanza Candyland.

Notable game providers collaborating with 24 Slots

There are 18 game providers is partnered with Pinnacle, bringing together a diverse mix of renowned developers and innovative companies: Hacksaw Gaming , Pragmatic Play , Playson , Spinomenal , Play’n Go , Games Global, and Relax Gaming , among others. This variety is a significant factor in why Pinnacle’s game library, though small, remains impressive.

Ready to cash out your winnings? Here's how to withdraw from Pinnacle

Withdrawing your funds from Pinnacle is a straightforward procedure. However, players should keep in mind that Pinnacle may request identity verification before approving any withdrawal requests.

Documents and information needed for identity verification at Pinnacle

Players may need to confirm their identity with Pinnacle, sometimes even before placing bets. Therefore, it's advisable to be prepared with the following items:

• A form of photo identification (such as a passport, driver’s license, or national ID card)
• A recent utility bill that clearly states your name and address

Step-by-step instructions on how to withdraw from Pinnacle

The process for withdrawing from Pinnacle is remarkably easy:

1. Access the dropdown menu under your account ID located in the upper right corner.
2. Click “Withdraw.”
3. Select the payment method.
4. Enter the withdrawal amount.
5. Please provide the details for the payment method you wish to use.
6. Click “Withdraw.”

Pinnacle’s customer support

Pinnacle features a comprehensive FAQ section that thoroughly addresses various inquiries. On their contact page, you can find both an email address and a form for direct communication. Additionally, they offer a 24/7 live chat support, although we encountered issues accessing it during our attempt to reach a representative from their team.

The experience of playing at Pinnacle overall.

The design of Pinnacle catches the eye with its dark blue and white color scheme; however, navigating the site was somewhat cumbersome, leading to malfunctions in some areas. For instance, when we attempted to access the 'See All' option in the game shows category, we found ourselves redirected to the top of the live casino homepage instead.

Interestingly, the experience shifted significantly from one day to the next. By the second day, several game categories emerged that had been absent previously. These new categories greatly facilitated our navigation through the casino, suggesting they are intended to be a regular feature.

It’s possible that our visit coincided with an unusual moment or that something was amiss with our software during our first day. The second day's navigation was noticeably smoother, leading us to believe that such ease is what Pinnacle typically offers. If this is indeed the case, then our overall experience was quite positive.

Pinnacle’s mobile experience

When we switched to using Pinnacle’s mobile interface, we discovered several features we had missed during our initial desktop experience, such as the aforementioned game categories and improved navigation. Initially, we were convinced that the mobile platform simply offered more, but it turns out the desktop version contains all the necessary elements as well.

In simpler terms, Pinnacle's casino is completely optimized for mobile usage in Canada . Had we reviewed our experience on day one, we would have strongly favored the mobile version. For mobile casinos , Pinnacle’s is a good one.

Responsible gambling in Pinnacle

Pinnacle’s responsible gambling provides an impressive suite of tools. Once you create an account, a pop-up window appears, allowing you to set limits for deposits, session length, and losses. The page is rich with valuable information, including multiple self-assessment quizzes and links to various helpful organizations and resources. Additionally, players can easily set up self-exclusions and cool-off periods. Pinnacle has excelled in enhancing the responsible gambling section.

Plenty to like with this casino

Pinnacle offers a unique gaming experience. It’s quite uncommon to find a casino in Canada that opts not to provide any bonuses or promotional offers, yet Pinnacle distinguishes itself in this regard. The casino maintains that its lower margin pricing ultimately saves Canadian players more than any promotional bonus could !

Pinnacle offers some genuinely fantastic tournaments , catering particularly to those who enjoy crash and win or drops and wins formats. The selection of games at Pinnacle is commendable—while it might not boast the largest library, the quality of titles is definitely impressive . While players seeking a vast array of live table options may be disappointed, they can still find consistent and reliable offerings of most popular live games.

The overall aesthetic and layout of the casino is generally appealing. However, we did notice some inconsistency as features seemed to fluctuate from day to day. For example, on day 2, the footer menu that provided access to the promotions page vanished as we navigated, forcing us to manually enter the URL to return. This inconsistency made Pinnacle appear somewhat unreliable and slightly awkward to navigate, despite our appreciation for its visual appeal.

The support staff is proficient, and the responsible gambling section is top-notch at Pinnacle. Although there are some areas needing improvement, there is still much to appreciate about this casino, which is why our final score for Pinnacle stands at 80/100 .

Alternative casinos to explore if you enjoy Pinnacle.

If you're searching for a casino experience similar to Pinnacle, consider trying these other options available in Canada:

• SpinBet
• Shotz
• Only Win
• Northstar Bets
• DreamWins

Author

Nick

Casino Content Writer

Nick is a Canadian content writer with over five years of experience crafting online content. His expertise centers on the Canadian casino industry, particularly the Ontario market where he resides, lending him valuable insights into the tendencies and offerings within Canadian casinos. Outside of work, Nick enjoys unwinding with a hazy IPA from a local brewery, while watching hockey and listening to music.